Legal

Privacy

Effective September 23, 2026

Plain version: we collect what you give us when you book a stay or rent kayaks, use it to run your booking, and don't sell it. The site also uses Google and Meta tools to count visits and show our ads.

1. What we collect

Stays are booked through Hospitable, our booking platform: your name, email, phone, and dates. If you book on Airbnb, Vrbo, or another booking site, we get the same details from them and use them only for your stay. Rentals add a signed rental agreement; Stripe handles the payment, so we never see your card number. We also keep any messages you send us, and when you visit the site, cookies and our analytics and ad tools record which pages you view.

2. What we use it for

  • Running your stay or rental: confirmations, reminders, refunds, and answering you.
  • Seeing which pages people use, so we can make the site better.
  • Our Facebook and Instagram ads: counting visits that come from them. We may show them to people who've visited the site, follow our page, or rented from us.
  • We may email renters about future stays.
  • Reviews: we may quote a review you left, with your first name and the month you stayed, here and on our social media.

3. Who we share it with

We don't sell your data. We share it only with the companies that run parts of this for us: Hospitable (bookings), Stripe (payments), our website hosting, database, and email providers, and Anthropic, whose AI helps write our social posts. When a post quotes a review, the review and your first name go to Anthropic to write it.

Google Analytics and the Meta Pixel see your visits to this site and our booking pages, including when you book. To stop Meta using them for ads, change your Facebook ad settings or block third-party cookies. The site doesn't respond to browser Do Not Track signals.

We may also share renters' email addresses with Meta so our ads can reach them.

4. How long we keep it

Booking and rental records: as long as we need them for refunds, taxes, and disputes (typically several years). You can ask us to delete them sooner; we will, except where we're legally required to keep them.

5. Security

Everything goes over HTTPS, guest records can only be read by our own server, and card data never touches it.

6. Your rights, and deleting your data

You can ask us what we have on you, fix anything that's wrong, or have it deleted. Email us at the address below and we'll get back to you within a few days.